Terms of Service

Last updated: October 2026

These terms govern access to and use of the lugus.digital website and the Lugus applications and services, owned by Escudo Web Software, S.L.

1. Owner's identification details

In accordance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the following details are provided:

• Owner: Escudo Web Software, S.L.
• Tax ID (CIF): ESB45771698
• Registered address: Calle Cerería 17, Local A, 45600 Talavera de la Reina (Toledo, Spain).
• Phone: +34 925 801 038
• Email: contact@escudoweb.com
• Registry details: registered in the Toledo Commercial Registry, volume 1642, folio 46, sheet TO-39388, 2nd entry.

2. Purpose and acceptance

Accessing the lugus.digital website or using any of the Lugus Services implies acceptance of these terms in the version published at that time. If you do not agree with them, please do not use them.

The specific conditions of each licence — number of users, duration, included services and price — are set out in the contract, proposal or tender signed with the school, which prevails over these terms in the event of any discrepancy.

3. The Lugus Services

Lugus is a solution for schools with one digital device per student, made up of:

• Lugus School: extension and app for students' devices (Chromebooks, Windows laptops and Android tablets), with the Escudo Web Internet filter.
• Lugus Teacher: classroom manager for teachers, including the learning path.
• Lugus Dashboard: web console for the school's IT administrators.
• Lugus Parental Interaction: Android and iOS app with which families configure their children's school device outside school hours, only if the school enables it.

4. Who may use Lugus

Lugus is licensed to schools and educational organisations. It may be used by the people the school gives access to: students, teachers, IT administrators and, if the school so decides, parents and legal guardians.

The school is responsible for informing users, obtaining the necessary consents — especially those relating to minors — and configuring Lugus features in line with its educational project and applicable law.

5. Conditions of use

Users undertake to use Lugus diligently and lawfully, in accordance with the law, good faith and these terms. In particular, they shall refrain from:

• Using Lugus for unlawful purposes, in a way that harms the rights of others, or outside the educational setting for which it is licensed.
• Attempting to disable, bypass or tamper with Lugus on school devices without authorisation.
• Accessing other people's accounts, data or devices without authorisation.
• Introducing viruses, malicious code or anything that may damage the systems of Escudo Web, the school or third parties.
• Copying, decompiling, modifying or reverse-engineering the software, except where permitted by law.

Escudo Web may suspend access for anyone who breaches these conditions, informing the school accordingly.

6. Accounts and credentials

Lugus School, Lugus Teacher and Lugus Dashboard are accessed with the school accounts managed by the school (Google Workspace or Microsoft). Lugus Parental Interaction is accessed with the email address provided by the school and a PIN code.

Each user is responsible for keeping their credentials confidential. If you suspect someone knows them, change them and tell your school.

7. Subscription, support and updates

Lugus is sold as an annual subscription which includes, under the terms of the contract with each school:

• Technical support for the school throughout the subscription.
• Ongoing training for IT administrators.
• Training for teachers and families once a year.
• Continuous software updates.

Escudo Web may add, change or withdraw features to improve the service, adapt it to technological or regulatory changes or strengthen its security, while seeking not to substantially reduce the contracted features during the subscription.

8. Intellectual and industrial property

The Lugus software, the lugus.digital website and all their contents — text, images, design, source code and databases — are owned by Escudo Web Software, S.L. or by third parties who have authorised their use, and are protected by intellectual and industrial property law.

Lugus® is a registered trademark of Escudo Web Software, S.L. The licence grants the school a non-exclusive, non-transferable right of use during the subscription and conveys no other right over the software or the trademark.

Third-party names — such as Google, Chrome, Microsoft, Windows, Android or iOS — are mentioned for information only and belong to their respective owners.

9. Availability and disclaimer

Escudo Web works to keep Lugus available continuously and securely, but cannot guarantee that it will be completely free of interruptions or errors. It may temporarily suspend the service for maintenance, updates or security, seeking to notify the school in advance.

No Internet filter can guarantee that all unsuitable content is blocked: Escudo Web updates the filter continuously, but it may take some time before a new website is classified. The filter is a support tool and does not replace educational or family supervision.

Escudo Web shall not be liable for incidents caused by factors beyond its control, such as failures of the Internet connection, devices or third-party services, nor for misuse of Lugus by users. In all other respects, Escudo Web's liability shall be governed by the contract with the school.

10. Personal data protection

The processing of personal data on the website and in the Lugus Services is governed by our Privacy Policy and, for each school, by its data processing agreement, drawn up in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

11. Changes

Escudo Web may amend these terms to reflect regulatory changes or changes in its activity. Amendments take effect from their publication on this page. If they materially affect the Lugus Services, schools will be informed.

12. Governing law and jurisdiction

These terms are governed by Spanish law. For the resolution of any dispute, the parties submit to the courts of the owner's registered address, unless applicable law establishes a different mandatory jurisdiction.